a. Commercial Lines: For policyholders that have been affected by a large loss, Dent Concepts will be involved from the FNOL. The objective is to deploy a catastrophe response team to appraise potential damages to an inventory and/or fleet. Through technological platform, Dent Concepts will receive all assignments electronically and notify the member/policyholder within an hour of receiving the claim. Our goal is to immediately deploy and provide an accurate estimate to the named insured/claimant. When estimates have been completed, the customer has the option to use us as a repair option.
b. Personal Lines: For insurance companies who have significant policies in force within an affected area, Dent Concepts can immediately set up and build multiple Catastrophe Drive-In centers that are strategically located near the epicenter of the storm’s event.
c. Reporting – We will provide the following when assigned to an event:
Dent Concepts offers an appraisal, repair or combined solution to process vehicles that have been damaged by a hail or windstorm, as well as a loss created by overspray. We will be efficient, lean, safe, and transparent during the process.
The automotive supply chain has seen significant growth. Sales volume has almost doubled in the last 10 years. The increase can not only be associated with economy improvements but the efforts to implement industry best practices to solve supply chain challenges. In the event a storm or event has caused a disruption in your workflow, we are able to assess the current scenario and immediately develop a plan for your finished vehicles logistics. We offer the following services for your managed fleet:
Technology: Our comprehensive management system provides real-time reporting during the estimating and repair process. Customers are provided login credentials and able to see:
Integration: Our proprietary management platform allows us to integrate with your dispatching and logistics software tools.
Estimating and Repairs Process Overview
Trucking and Rail Management
Web and Mobile Solutions
Dealerships who have experienced a loss can use our services to write and review estimates, as well as an option to choose Dent Concepts as a repair solution.
For rental fleets that have experienced a large loss, we offer services to appraise and repair vehicles in a quality, accurate and efficient timeframe. This allows the rental provider to get their vehicles back on the road, so they can rent to customers who have experienced a loss on their personal or commercial vehicle.
For over two decades, Dent Concepts has been a claims management firm to the insurance industry, a logistics source during a catastrophic event to OEM’s, and a firm who organizes a repair solution on a global platform for the end user. Dent Concepts provides cutting-edge appraisal services in today’s ever-so-changing claims and insurance industry.